Get help with your AI prompt generation app
Simply download the app, create an account, and start generating AI prompts. You'll get free credits to begin with, and you can purchase more as needed.
Credits are used to generate AI prompts. Each credit equals one prompt generation. Credits never expire and work across all your devices.
Promptay supports multiple AI services including ChatGPT, Gemini, Mistral, and next going to add Grok, and Ollama for local AI processing.
You can purchase credit packages directly in the app. We offer various packages.
Yes, we take data security seriously. All your data is encrypted and stored securely. We don't share your personal information with third parties.
For billing issues, please contact our support team with your order details. We'll help resolve any payment problems quickly.
Try restarting the app, checking your internet connection, or reinstalling the app if the problem persists.
Check your purchase receipt and try refreshing the app. If credits still don't appear, contact support with your order ID.
Make sure you have sufficient credits and a stable internet connection. Check if the AI service you're trying to use is available.
Our support team is here to help you with any questions or issues.