Privacy Policy for Promptay

1. Introduction

Welcome to Promptay ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and related services.

By using Promptay, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our service.

2. Information We Collect

2.1 Personal Information

• Account Information: Email address when you create an account
• User Preferences: Settings and preferences you configure in the app
• Payment Information: Processed securely by RevenueCat and Apple/Google (we don't store payment details)
• Authentication Data: Login credentials and authentication tokens

2.2 Usage Information

• App Usage: How you interact with our features and services
• Device Information: Device type, operating system, app version, unique device identifiers
• Performance Data: App performance and error logs to improve functionality
• Network Information: IP address, network type, and connection quality

2.3 AI Service Data

• Prompt Content: The prompts you create and generate
• AI Interactions: Data sent to AI services (OpenAI, Anthropic, Google Gemini) for processing
• Generated Content: AI-generated responses and content
• Usage Patterns: How you interact with AI features and which services you prefer

2.4 Automatically Collected Information

• Log Data: Server logs, error reports, and diagnostic information
• Analytics Data: User behavior patterns and app performance metrics
• Crash Reports: Information about app crashes and technical issues

3. How We Use Your Information

• Provide and improve our AI prompt generation services
• Personalize your app experience and recommendations
• Process payments and manage your subscription/credits
• Analyze app performance and user engagement
• Send important updates and notifications
• Ensure app security and prevent fraud
• Comply with legal obligations and enforce our terms of service
• Conduct research and development to improve our services

4. Third-Party Services

Promptay integrates with the following third-party services:

4.1 AI Services

• OpenAI: Processes your prompts to generate AI responses (data not permanently stored by OpenAI)
• Anthropic (Claude): Processes your prompts for AI generation
• Google Gemini: Processes your prompts for AI generation

4.2 Infrastructure Services

• Firebase (Google): User authentication, data storage, app hosting, and analytics
• RevenueCat: Subscription and payment processing
• Apple/Google: App store distribution and payment processing

4.3 Analytics Services

• Mixpanel: User behavior analytics and app performance tracking
• Sentry: Error reporting and app crash monitoring

4.4 Social Media Services

• Google Sign-In: Authentication and account creation
• Apple Sign-In: Authentication and account creation (iOS only)

5. Data Sharing and Disclosure

We do not sell, trade, or share your personal information except:

• With service providers necessary for app functionality
• When required by law or legal process
• To protect our rights or safety of users
• With your explicit consent
• In connection with a business transfer (merger, acquisition, or sale of assets)
• To prevent fraud or security threats

6. Data Security

We implement appropriate security measures including:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security assessments
• Limited access to personal information
• Secure payment processing through trusted providers
• Regular security updates and patches
• Employee training on data protection

Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt-out of certain data processing
• Withdraw consent for data processing
• Object to processing of your personal data
• Request restriction of processing
• Data portability (receive your data in a structured format)

To exercise these rights, contact us at promptay@gmail.com or use the in-app settings.

8. Children's Privacy

Promptay is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Users

For users in the European Union, we comply with GDPR requirements. For California residents, we comply with CCPA requirements. For users in other jurisdictions, we respect local privacy laws and regulations.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time through the app settings or by contacting us.

Retention Periods:

• Account data: Until account deletion or 2 years of inactivity
• Usage analytics: 2 years
• Payment records: 7 years (for tax and legal compliance)
• Error logs: 90 days

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized content
• Ensure app security

You can control cookie settings through your device settings or browser preferences.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or in-app notification. Your continued use of Promptay indicates your acceptance of the updated Privacy Policy.

We will post the updated policy on this page and update the "Last Updated" date. For material changes, we will provide additional notice through the app or email.

13. Dispute Resolution

If you have concerns about our privacy practices, please contact us first. We will work to resolve any issues promptly.

For EU users, you have the right to lodge a complaint with your local data protection authority.

For California residents, you may contact the California Attorney General's Office.